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CSI helps a multinational insurance company to adopt modern data analytics technologies and transform to analytics-led decision making business
CASE STUDY
About Client: FWD Group is a multinational insurance company based in Hong Kong. The insurance arm of Pacific Century Group, FWD Group sells life and medical insurance, general insurance and employee benefits in Hong Kong, Malaysia, Singapore, Macau, Thailand, Indonesia, the Philippines, Vietnam and Japan.
The company had $50.9 billion in assets under management and 7.5 million customers in September 2020.
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The business operational data are scattered around in the systems of their local BUs which leads to an inhomogeneous data reservoirs that cannot be effectively utilized in group level and across local BUs.
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Lack of unified data governance framework to ensure a consistent data handlings to fit the future business objectives and models.
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Need mature infrastructure and solution to meet high standard of industry data security & compliance regulations.
We helped FWD Group enabled a modern & secure Data Analytics platform in their daily business operations. Using Microsoft Azure and Analytics, the LT would be able to
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Gather the operational data required for the KPI analytics from local BUs.
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Create data pipelines to process the data and generate the indicators for dashboards and reports.
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Visualize the analytics by using Power BI Premium for a rich and interactive reporting.
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Integrated with Microsoft 365 portal and Teams to have a consistent accessing interface.
By leverage the data analytics services provided by Azure, based on the data platform CSI created the group KPI analytics solution provided a holistic view at the group corporate level which is crucial to the success of the customer’s rational business expanding planning and operational management
Since we engaged with CSI over last 3 or 4 months, CSI shows great patience and flexibility to cater our requirement and meanwhile show the strong capability to provide us right solutions.
— Eric He: Lead Data Architect
FWD Group
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